Refund & Cancellation Policy
We offer free cancellation on most tickets, subject to the terms of each experience.
- Refund eligibility depends on the product and is clearly shown on the booking page
- Cancellations must be made within the specified cancellation window
- Approved refunds are processed securely via Stripe to the original payment method
- Refunds typically reflect within 5–10 business days, depending on your bank
- Some experiences (such as last-minute or time-specific bookings) may be non-refundable
For assistance, our team is available via WhatsApp support before and after booking.
Always check the cancellation policy mentioned on the product page before confirming your booking.