Refund & Cancellation Policy

We offer free cancellation on most tickets, subject to the terms of each experience.

  • Refund eligibility depends on the product and is clearly shown on the booking page
  • Cancellations must be made within the specified cancellation window
  • Approved refunds are processed securely via Stripe to the original payment method
  • Refunds typically reflect within 5–10 business days, depending on your bank
  • Some experiences (such as last-minute or time-specific bookings) may be non-refundable

For assistance, our team is available via WhatsApp support before and after booking.

 Always check the cancellation policy mentioned on the product page before confirming your booking.