FAQ
Frequently Asked Questions (FAQs)
Booking & Tickets
· How do I book an activity?
You can book directly on our website, www.book-dubai.com. Select your desired experience, choose your date and number of guests, and proceed to secure payment.
· How will I receive my tickets?
You will receive your mobile e-tickets instantly via email after payment confirmation. There's no need to print; just present the QR code on your phone at the attraction's entrance for scanning.
· Can I buy tickets for someone else or as a gift?
Absolutely. You can easily book tickets for friends or family. The e-ticket will be sent to your email, making it a convenient and perfect gift.
· Are the tickets on Book-Dubai.com official?
Yes. We are authorized partners for all the attractions we list. You can book with full confidence that your tickets are 100% genuine and will be accepted at the gate.
Payments, Cancellations & Changes
· Is it safe to pay on your website?
Yes. All payments are processed through secure, encrypted gateways. Your personal and financial information is protected to the highest industry standards.
· What is your cancellation policy?
We offer free cancellation with a full refund for most activities when cancelled at least 48 hours before your scheduled date. Please check the specific "Cancellation Policy" section on each activity's page for details
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· Can I reschedule my booking?
Rescheduling is subject to availability and must be requested at least 24-48 hours in advance. Please contact our support team via WhatsApp or email to assist you with changes.
· Are your prices really cheaper than at the gate?
Yes. We offer exclusive online deals and discounts, often saving you up to 32% compared to standard gate prices. We guarantee the lowest rates.
Before You Go: Parks & Attractions
· Can I skip the lines with your tickets?
Our mobile e-tickets allow you to bypass the main ticket purchase queues. You can head straight to the scanning line at the entrance, saving you valuable time. Please note this does not grant skip-the-line access for individual rides.
· Do you have multi-park passes?
Yes! Our popular Yas Island Multi-Park Pass lets you visit 2, 3, or 4 parks over 2-4 days. Choose from Yas Waterworld, Ferrari World, Warner Bros. World, and SeaWorld Abu Dhabi. The pass is valid for 6 days from the first use, giving you maximum flexibility and big savings.
· Do children need a ticket?
Children under 3 years old enjoy free entry to most parks and activities. For older children, please check the specific age or height requirements and child ticket options on each attraction's page.
· What happens if an attraction is closed due to bad weather?
In cases of extreme weather leading to attraction closure, we will contact you to either reschedule your visit or provide a full refund, in line with the attraction's policy.
Before You Go: Cruises & Tours
· What is the dress code for a Dhow Cruise Dinner?
The dress code is generally smart casual. It is recommended to avoid shorts, sleeveless tops, and flip-flops to align with local customs and the elegant ambiance of the cruise.
· Are vegetarian or other dietary meals available on the cruises?
Yes. Our dinner cruises offer international buffets with dedicated vegetarian options. Please inform us of any dietary restrictions, including vegan or gluten-free needs, at the time of booking so we can accommodate you.
· Is there live entertainment on the cruises?
Yes. Most of our dinner cruises feature live entertainment, such as the traditional Tanoura dance show, to enhance your experience
· Do you provide pickup and drop-off service?
Complimentary pickup and drop-off from most Dubai hotels are NOT included with many of our tours and cruises. We suggest a taxi or a car rideshare app as most economical way of reaching venue.
General Support
· What if I have a problem with my booking or ticket?
Our Dubai-based support team is here to help you. You can reach us 24/7 via WhatsApp, email, or live chat for immediate assistance with any issues or questions.
· Do I need to pre-book tours in advance?
It is highly recommended to book at least 24-48 hours in advance to secure your preferred date and time. For private charters or popular activities, booking a week or more ahead is advisable.
· Do I need to show an ID at the attraction?
Generally, your e-ticket is sufficient. However, it's always a good idea to carry a government-issued ID (like a passport or Emirates ID) for verification if required.
How much does a private boat rental in Dubai cost per hour?**
Private boat rental starts at $96 per hour. A 2-hour minimum is required.
How much does a yacht ride cost in Dubai?
A shared sightseeing tour costs around AED 200 per person and includes food. Shared tours run from 90 minutes to 3 hours.
What is the best small yacht rental for couples or small groups?
The UNO 35ft is an ideal choice for up to 9 guests, starting at $96 per hour. These boats are perfect for a private and intimate cruise.
What is a Dubai cruise experience like?
A typical Dubai cruise includes sightseeing around iconic landmarks like the Palm Jumeirah, Burj Al Arab, and Dubai Marina. An experienced captain, relaxing ambiance, and onboard features are standard.
Discover the Best Theme Parks in Abu Dhabi & Dubai
Experience the ultimate adventure with seamless booking for the UAE's top theme parks. On Book-Dubai.com, you can secure your tickets for Ferrari World Yas Island, Warner Bros. World Abu Dhabi, SeaWorld Abu Dhabi, and IMG Worlds of Adventure Dubai. Enjoy instant e-tickets, skip-the-line entry, and hassle-free fun that's perfect for families and thrill-seekers alike.
Top UAE Theme Parks & Amusement Parks Tickets
Find the best deals on UAE amusement park tickets with exclusive online discounts, instant mobile e-tickets, and free cancellation (where applicable). We make it easy for families, friends, and solo adventurers to access unforgettable, hassle-free fun.
Explore Abu Dhabi & Dubai’s Best Water Parks:
Click here to see water parks — save on tickets, plan your visit, and enjoy instant entry.